Student IT Consultant
The College of Engineering Computing Services employs student workers in a variety of ways. Our students are often asked to do many different things in our employ, from cleaning viri and malware off of computers, deploying lab computers, cleaning labs, checking our presentation systems, recording distance classes, and even web development. Some of these things you may already know, others we might teach you, but if you work for us, you will be introduced to many different aspects of the IT world.
- Be an enrolled undergraduate student, preference will be given to Engineering students, but it is not a requirement.
- Be able to start with two weeks notice or less.
- Have strong general computer skills.
- Have excellent written and verbal communication skills.
- Be able to work at least 10 to 20 hours per week when classes are in session, in blocks of at least 2 full hours.
- All students are required to have at least one evening M-F that they are available to work 5pm-8pm. This remains to be required throughout your employment with CECS.
- All students are also required to have at least one 3 hour shift availability on Saturday and/or Sunday. We have limited work on the weekends, so you won't be scheduled often if you don't prefer it.
Possible job responsibilities include:
- Providing end-user IT support for college faculty and staff, including desktop PCs/Macintoshs, peripherals, and network devices.
- Troubleshooting and supporting college multimedia presentation systems and student lab computers and printers.
- Diagnosing and fixing hardware and software issues.
- Installing and configuring software packages.
- Installing new hardware in PCs and laptops.
- Documenting work done.
Recording classes in DUE 0093, 0096, 0097.
- Make sure recordings start and end on time.
- Make sure cameras are set up and controlled the way the professors want.
- Be able to run equipment in the recording classrooms.
- Clean and maintain computer and electronic equipment .
- Developing and maintaining a variety of engineering web sites.
- Developing modules and themes for the Drupal content management system.
- Programming and maintaining custom PHP web applications.
- Maintain an enrollment of at least 6 hours/semester.
- Have a cumulative GPA of 2.5 or above.
- Be capable of working effectively without close supervision.
- Be able to follow directions.
- Be able to independently resolve issues using a variety of resources.
- Have strong customer relations skills such as courtesy, responsibility, diligence and helpfulness.
- Be trainable on the use of a video recording board and computer.
- Have prior experience in IT technical support and end user support.
- Be able to install/configure computer hard drives, memory, and other computer internal components.
- Be familiar with computer peripherals (e.g., monitors, printers) and their installation and configuration.
- Be familiar with common software packages (MS Office, etc).
- Be able to physically lift, move and carry computers, monitors, and printers (up to 50 lbs).
Once you have submitted the application, be patient. Do not call us to check on the status, your application will be processed and we will reply by email.